UpEngine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit upengine.com or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, sign up for our services, or communicate with us. This may include your name, email address, phone number, and business name.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard web server logs and may use cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you service-related communications
• Send you marketing communications (you can opt out at any time)
• Monitor and analyze trends and usage
• Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with:
Service providers who help us operate our business (hosting, email delivery, analytics), who are contractually obligated to protect your data.
We may also disclose information if required by law, to protect our rights, or in connection with a merger or acquisition.
4. Cookies
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control the use of cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years.
6. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications
To exercise these rights, contact us at support@upengine.com.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@upengine.com
Website: https://upengine.com/contact